Careers and Jobs
Wetaskiwin & District Victim Services
Job posted March 8th, 2019
Job Description: Indigenous Victim Outreach Specialist (IVOS)
Three-year term position with possibility of extension
Hours: 37.5 h per week Monday to Friday, occasional weekend work or evening work may be required
Salary: $ 51,597 per year
Benefits: Health and Dental Benefits, RRSP’s and other benefits as per Policy
Under the direction and supervision of the Executive Director, the Indigenous Victim Outreach Specialist (IVOS) provides a key link between the Indigenous victims of crime and the criminal justice system in an effort to reduce barriers in accessing Victim Service, increase the use of Victim Services and, increase victim’s participation in the criminal justice process. The IVOS is subject to and will adhere to all Policies and Procedures of Wetaskiwin and District Victim Services.
The IVOS Specialist will deliver culturally appropriate victim services in our service area, the Victim Service Office and in the Law of Courts in Wetaskiwin.
The IVOS will work directly with victims of crime to provide information, support and referrals. Responsibilities for this position focus on providing targeted services to ensure that Indigenous victims of crime can access their rights as victims as outlined in both the Canadian Victims Bill of Rights and the Alberta Victims of Crime Act.
Key to this services is the building and maintaining of relationships, including the primary one with the victim that may require a facilitated referral approach. Relationships with community agencies/stakeholders and with other community representatives/members are also significant service targets. Additionally, it will be important to participate in public activities that promote victim services. The goal is to provide consistent, culturally safe response to all victims of crime.
DUTIES AND RESPONSIBILITIES
The IVOS provides direct services to Indigenous victims and acts as a liaison or a link between Indigenous victims of crime, their Victim Service Unit, the RCMP and the Crown Prosecutor’s office. The IVOS is the first point of continuous contact regarding the role and services of Wetaskiwin and District Victim Services.
The IVOS position will utilize a facilitated referral process to ensure that Indigenous victims of crime have the assistance they need to access supports and provide crisis interventions/assistance as needed, emotional support, file/resource information, and court supports/assistance. The IVOS will interpret and explain the complexities of the Criminal Justice System in a way that is understandable, exercise independent decision-making skills to prioritize cases and to determine the most appropriate course of action and review client files to ensure that all victims assisted by the program are receiving appropriate and timely services.
The IVOS acts as a resource to increase knowledge and awareness of the impact of victimization, the needs of victims of crime, available services, assistance and programs, and relevant legislation.
The IVO Specialist provide a critical infrastructure to gather and share up-to-date information, ensuring the varied needs of victims are addressed and responded to in a coordinated, focused, accurate, trauma-informed and culturally-safe manner.
The IVOS will support and collaborate and cooperate with other program staff and volunteers of Wetaskiwin Victim Services and GOA Ministry partners or the JSG’s Indigenous Outreach Specialist. The IVOS will ensure wrap around services, referrals and appropriate ample supports for Indigenous victims are provided, assists to plan and organize knowledge exchange events and attends and participates in the IVOS conference calls for all IVOS positions that will occur every two months.
The IVSO worker will work with, liaise and communicate with the Family Violence Support Worker when providing assistance to Indigenous victims of domestic violence, especially in cases considered high risk.
The Indigenous Outreach Specialist would spend a significant amount of time at the Wetaskiwin Court of Law providing assistance during trials involving Indigenous victims of crime as well as attend docket courts and assist Indigenous victims who do not have supports and assistance in place.
The IVOS position provides services limited to the Indigenous victim of crime and their families.
Transportation of clients is permitted only with prior approval of the Executive Director.
The IVOS does NOT provide assistance to subjects of complaints or accused or their family members unless the family member is the primary victim.
The IVOS position does NOT provide direct services to victims with a violent past. Exceptions may be made on a case to case basis under the direction of the Executive Director.
The IVOS position connects and collaborates with other service providers or community stakeholders in Wetaskiwin and promote Victim Services and identify opportunities for wrap around service delivery. The IVOS position would be active in the community and attend meetings such as HUB meetings, Interagency etc. as directed and assists with public events such as the Winter Warm Up or Spring and Fall Parade of Programs to promote this program.
The IVOS position may attend other communities outside our service delivery area such as Maskwacis, if invited to do so, to promote Victim Services with Maskwacis Victim Services and other service providers, Maskwacis Administration and Elders.
The IVOS position will participate in the development and refinement of the program ethics and standards of service as well as in the evaluation of the program.
The IVOS position will provide accurate statistic, written reports and information as identified and requested to the Executive Director for reporting purposes to the grand funding body.
The IVOS position will be working with the VSCM computer program to track and correlate program statistics.
- MUST have a valid driver’s license, be 18 years of age and a Canadian Citizen or Permanent Resident (landed immigrant).
- Previous experience working within the legal system, victim services or law enforcement would be an asset.
- Post-secondary education in the human services field or equivalent related experience and education.
- Working knowledge of trauma informed care and program delivery, gender based analysis and understanding ambiguous loss and culturally safe program delivery is a must.
- Must have an understanding of crisis intervention strategies, group dynamics, diverse populations and must be able to manage crisis in a high needs environment.
- Must be willing to work flexible schedules to accommodate client needs and events.
- Must have excellent interpersonal and communication skills.
- Must be able to work with minimum supervision as well as in a team environment.
- Must be proficient in the use of various computer programs, working knowledge with the VCSM program would be an asset.
- Must be detail oriented and able to multitask.
- Must be able to work with the operational policies and procedures of Wetaskiwin and District Victim Services.
The IVSO position will be required to complete the following training within the first three months of service:
- Solicitor General Advocate Training Certification
Within the first year of service:
- Solicitor General Coordinator Training
- APBVSA Coordinator Training
Other training opportunities will be provided to the IVOS throughout the year and as they become available.
This position is dependent on a candidate’s ability to pass and maintain RCMP Enhanced Reliability Clearance.
To apply please e-mail your resume and cover letter to email@example.com or forward to the Wetaskiwin RCMP Detachment attention Petra Pfeiffer, Executive Director, Wetaskiwin and District Victim Services 5005 – 48 Avenue, Wetaskiwin, AB. T9A 0N1 subject line “IVOS” Application deadline March 31, 2019. A detailed job description is available on our website at www.vsuwetaskiwin.ca
We thank all interested candidates however, only those selected for an interview will be contacted.