Crisis Intervention

A crisis or a trauma is an experience so severe or unusual that the mind cannot assimilate or master it in the usual way. Effective crisis response must first meet the basic needs of the victim. Part of this process means being able to talk about the experience and begin to plan for the future and re-establish support systems. Post-trauma assistance helps survivors re-build their coping strategies, reduce acute stress and restore their ability to adapt to the stresses of every day life. Crisis intervention is short-term.

Crisis intervention includes practical help. Some examples might include assistance to call family or friends; emergency transportation, shelter, food; information on what is happening and what will happen next; medical assistance; safety planning; referral to other sources of immediate assistance; temporary child care; home security check.

During the investigation and court process, victims of crime can receive information from Victim Services about:

• the investigation and protection orders
• the criminal justice process, court, hearings, trials and dispositions
• Victim Impact Statements, Financial Benefits, and Restitution
• and about where to get help in the community
• Victims Services provides court orientation, court accompaniment and witness preparation and probation/parole info

Teddy Bear are usually given to victims as a source of comfort.